IT Asset & Software Management (ITAM/SAM/HAM)

ServiceNow IT
Asset Management

IT Asset Management helps you successfully track and optimize all the digital assets across your enterprise. You can effectively manage the end-to-end lifecycle of software, hardware, non-IT assets, and cloud infrastructure in a single platform with the help of a robust configuration management database (CMDB).


One Platform.
Multiple Benefits.

ServiceNow ITAM serves as a single platform to manage the complete lifecycle of software and hardware inventory. With a healthy CMDB in place, you can optimize the asset management spend while reducing risk.

Manage Assets at your Fingertips

Our experts have helped enterprises achieve 360° visibility of their IT applications, hardware assets, cloud infrastructure, and compliance risks with a single dashboard view, enabling the stakeholders to take actions on the go.


ServiceNow Software Asset Management

Software Asset Management (SAM) is a systematic process of tracking, evaluating, and managing the complete lifecycle of software licenses. According to Gartner, an enterprise can realize up to 30% cost savings in just one year after implementing the SAM.

Enterprises using the legacy SAM tool usually spend more on licensing costs and face the challenges of duplicate resource utilization and risks. The legacy SAM tools follow a reactive approach creating considerable waiting time to get the CMDB import and export to act upon the requests.

Servicenow SAM effectively monitors and manages the applications in real-time with a robust CMDB in place. It is a single system of records that keeps you updated on the unused licenses, potential threats on compliance risks.


ServiceNow Hardware Asset Management

Hardware Asset Management (HAM) is a continuous process in managing physical devices from procurement to disposal of assets. Similar to SAM, HAM plays a vital role in every organization as they both go hand-in-hand.

With a single system of action, ServiceNow HAM enables 360° visibility into all the hardware assets used by an organization. The complete lifecycle information of every hardware asset will keep the IT team informed on when to take action.

Take a Free


Our ServiceNow ITAM experts will assess your enterprise’s current IT Asset Management setup and provide out-of-the-box solutions to create significant business value.

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