Network Operations Monitoring

NOC Services

Handling Servers and Network Devices with a Delicate Human Touch

WDLC NOC monitor and maintain the networks that support our clients 24/7, ensuring uncompromised ongoing network performance, security and reliability, as well as immediate problem resolution

‘Always On’, Ready To Respond!

The Network Operations Center operates 24/7/365 to monitor and manage mission-critical IT infrastructure systems that includes data centers, servers, firewalls, routers and switches. The NOC assists clients with real-time network management, monitoring and support where most incidents are usually resolved before requiring further escalation. Our trained and skilled NOC agents work closely together with the Next- Gen Service Desk to ensure complete network reliability, security and efficiency.

Responsible for monitoring IT infrastructure health, security and capacity on client environments, the Network Operations Center (NOC) proactively watches anomalous activities to ensure optimal network system performance to maximize organizational productivity.


Tailored as per your needs

We offer customized NOC support services at one of three technical support levels: Notification, Tier 1, Advanced (Tier 2 and 3). The goal is to ensure that all your operational services needs are fully taken care of. Our NOC support services include:

Event Monitoring and Management
Incident Management
Problem Management
Change Management
Performance Management
On-Demand NOC Support
Integration Services
Advanced Runbook Services
Provisioning Support

Capitalizing on the experience of successfully building NOC operations with the best reputation across all business domains, we provide consulting for designing and building new NOCs as well as improving the efficiency of existing NOC. Our NOC design team defines the appropriate workflow to ensure that you have good operational visibility with detailed reports and metrics to run the NOC effectively and efficiently. Our NOC Design services include:

Requirements examination for greenfield NOC deployments
Incident Management
Evaluation of current NOC operations
Buildout and optimization services
Quality Control and Quality Assurance processes
Implementation of Continual Service Improvement

Our NOC Service Ecosystem

Untitled design (12)

The Impact

Increased efficiency with reduced operational expenditure

Enhanced bottom-line profitability due to 24×7 services
Better insights into your network’s health with thousands of metrics from your devices: CPU utilization, bandwidth, temperature and much more
Better insights into your network’s health with thousands of metrics from your devices: CPU utilization, bandwidth, temperature and much more
Superior customer satisfaction ensured by remote immediate proactive first response and triaging – 24/7/365

Our Value Proposition

More than Network Infrastructure Monitoring


End-To-End Management

We provide complete, proactive monitoring and management of your network including change management, fault and incident management, problem management, performance management and management of third-party links

Proactive Triaging

To minimize the need for an organization’s resources to be engaged for minor, non-disruptive instances, Futurism’s team of NOC professionals will pre-emptively assess alarms and alerts for severity

ITSM Trouble Ticketing System

For quicker resolving of issues, we facilitate easy ticket creation, escalation, and resolution in support of incident management

Operational Runbook

You will get an operational runbook that comprises detailed documentation from new customer turn-up procedures to topology diagrams

Advanced Techniques to Block Rogue Devices and IPs

We vigorously scan every new device that tries to enter through SNMP protocol and open ports, and thus securing networks by monitoring any suspicious activity

Detailed Reporting

We provide real-time insights into your network’s performance and hardware health to identify the number of failing devices and poor performing elements that need immediate attention
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