[tm_heading tag=”h1″ custom_google_font=”” text_color=”custom” custom_text_color=”#ffffff”]NOC Services[/tm_heading]
Handling Servers and Network Devices with a Delicate Human Touch
[tm_heading style=”common” tag=”h1″ custom_google_font=”” align=”center”]WDLC NOC monitor and maintain the networks that support our clients 24/7, ensuring uncompromised ongoing network performance, security and reliability, as well as immediate problem resolution[/tm_heading]
‘Always On’, Ready To Respond!
The Network Operations Center operates 24/7/365 to monitor and manage mission-critical IT infrastructure systems that includes data centers, servers, firewalls, routers and switches. The NOC assists clients with real-time network management, monitoring and support where most incidents are usually resolved before requiring further escalation. Our trained and skilled NOC agents work closely together with the Next- Gen Service Desk to ensure complete network reliability, security and efficiency.
Responsible for monitoring IT infrastructure health, security and capacity on client environments, the Network Operations Center (NOC) proactively watches anomalous activities to ensure optimal network system performance to maximize organizational productivity.
[tm_heading tag=”h2″ custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ffffff” css=”.vc_custom_1666170067982{padding-top: 40px !important;}”]Services[/tm_heading][tm_heading custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ffffff” css=”.vc_custom_1666170170550{padding-top: 10px !important;}”]Tailored as per your needs[/tm_heading]
[tm_list list_style=”circle” el_class=”dot_our” marker_color=”custom” custom_marker_color=”#170780″ title_color=”custom” custom_title_color=”#ffffff” columns=”xs:1;lg:1″ items=”%5B%7B%22item_title%22%3A%22Event%20Monitoring%20and%20Management%22%7D%2C%7B%22item_title%22%3A%22Incident%20Management%22%7D%2C%7B%22item_title%22%3A%22Problem%20Management%22%7D%2C%7B%22item_title%22%3A%22Change%20Management%22%7D%2C%7B%22item_title%22%3A%22%20Performance%20Management%22%7D%2C%7B%22item_title%22%3A%22On-Demand%20NOC%20Support%22%7D%2C%7B%22item_title%22%3A%22Integration%20Services%22%7D%2C%7B%22item_title%22%3A%22Advanced%20Runbook%20Services%22%7D%2C%7B%22item_title%22%3A%22Provisioning%20Support%22%7D%5D” lg_spacing=”padding_top:20;padding_bottom:40″ heading_font_size=”lg:18″]
[tm_list list_style=”circle” el_class=”dot_our” marker_color=”custom” custom_marker_color=”#170780″ title_color=”custom” custom_title_color=”#ffffff” columns=”xs:1;lg:1″ items=”%5B%7B%22item_title%22%3A%22Requirements%20examination%20for%20greenfield%20NOC%20deployments%22%7D%2C%7B%22item_title%22%3A%22Incident%20Management%22%7D%2C%7B%22item_title%22%3A%22Evaluation%20of%20current%20NOC%20operations%22%7D%2C%7B%22item_title%22%3A%22Buildout%20and%20optimization%20services%22%7D%2C%7B%22item_title%22%3A%22%20Quality%20Control%20and%20Quality%20Assurance%20processes%22%7D%2C%7B%22item_title%22%3A%22Implementation%20of%20Continual%20Service%20Improvement%22%7D%5D” lg_spacing=”padding_top:20;padding_bottom:40″ heading_font_size=”lg:18″]
We offer customized NOC support services at one of three technical support levels: Notification, Tier 1, Advanced (Tier 2 and 3). The goal is to ensure that all your operational services needs are fully taken care of. Our NOC support services include:
Capitalizing on the experience of successfully building NOC operations with the best reputation across all business domains, we provide consulting for designing and building new NOCs as well as improving the efficiency of existing NOC. Our NOC design team defines the appropriate workflow to ensure that you have good operational visibility with detailed reports and metrics to run the NOC effectively and efficiently. Our NOC Design services include:
[tm_heading tag=”h2″ custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ffffff” css=”.vc_custom_1666079701122{margin-top: 40px !important;margin-bottom: 40px !important;padding-top: 10px !important;padding-bottom: 10px !important;background-color: #004aad !important;border-radius: 20px !important;}” xs_spacing=”margin_top:20;margin_bottom:20;padding_top:10″ font_size=”xs:30″]Our NOC Service Ecosystem[/tm_heading][tm_image align=”center” image=”3908″]
[tm_heading tag=”h1″ custom_google_font=””]The Impact[/tm_heading][tm_heading custom_google_font=””]Increased efficiency with reduced operational expenditure[/tm_heading]
[tm_box_icon style=”02″ el_class=”box_icon” image=”5273″ text=”Enhanced bottom-line profitability due to 24×7 services”][tm_box_icon style=”02″ el_class=”box_icon” image=”5271″ text=”Better insights into your network’s health with thousands of metrics from your devices: CPU utilization, bandwidth, temperature and much more”]
[tm_box_icon style=”02″ el_class=”box_icon” image=”5272″ text=”Better insights into your network’s health with thousands of metrics from your devices: CPU utilization, bandwidth, temperature and much more”][tm_box_icon style=”02″ el_class=”box_icon” image=”5270″ text=”Superior customer satisfaction ensured by remote immediate proactive first response and triaging – 24/7/365″]
[tm_heading tag=”h1″ custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ffffff” css=”.vc_custom_1666174576914{padding-top: 40px !important;padding-bottom: 30px !important;}”]Our Value Proposition[/tm_heading][tm_heading tag=”h4″ custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ffffff” css=”.vc_custom_1666174707305{padding-bottom: 30px !important;}”]More than Network Infrastructure Monitoring[/tm_heading]
[tm_box_icon style=”05″ align=”center” el_class=”box_icon” heading_color=”custom” custom_heading_color=”#ffffff” text_color=”custom” custom_text_color=”#ffffff” image=”5293″ text=”We provide complete, proactive monitoring and management of your network including change management, fault and incident management, problem management, performance management and management of third-party links” heading=”End-To-End Management”]
[tm_box_icon style=”05″ align=”center” el_class=”box_icon” heading_color=”custom” custom_heading_color=”#ffffff” text_color=”custom” custom_text_color=”#ffffff” image=”5292″ text=”To minimize the need for an organization’s resources to be engaged for minor, non-disruptive instances, Futurism’s team of NOC professionals will pre-emptively assess alarms and alerts for severity” heading=”Proactive Triaging”]
[tm_box_icon style=”05″ align=”center” el_class=”box_icon” heading_color=”custom” custom_heading_color=”#ffffff” text_color=”custom” custom_text_color=”#ffffff” image=”5291″ text=”For quicker resolving of issues, we facilitate easy ticket creation, escalation, and resolution in support of incident management” heading=”ITSM Trouble Ticketing System”]
[tm_box_icon style=”05″ align=”center” el_class=”box_icon” heading_color=”custom” custom_heading_color=”#ffffff” text_color=”custom” custom_text_color=”#ffffff” image=”5288″ text=”You will get an operational runbook that comprises detailed documentation from new customer turn-up procedures to topology diagrams” heading=”Operational Runbook”]
[tm_box_icon style=”05″ align=”center” el_class=”box_icon” heading_color=”custom” custom_heading_color=”#ffffff” text_color=”custom” custom_text_color=”#ffffff” image=”5290″ text=”We vigorously scan every new device that tries to enter through SNMP protocol and open ports, and thus securing networks by monitoring any suspicious activity” heading=”Advanced Techniques to Block Rogue Devices and IPs”]
[tm_box_icon style=”05″ align=”center” el_class=”box_icon” heading_color=”custom” custom_heading_color=”#ffffff” text_color=”custom” custom_text_color=”#ffffff” image=”5289″ text=”We provide real-time insights into your network’s performance and hardware health to identify the number of failing devices and poor performing elements that need immediate attention” heading=”Detailed Reporting”]